1. Introduction
www.danielguim.com (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services in compliance with Chilean Law No. 21.719 on the Protection of Personal Data.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Where required, we will obtain your consent before processing your personal data.
2. Information We Collect
We may collect the following categories of personal data:
- Identification details (e.g., name, RUT, date of birth)
- Contact details (e.g., email address, phone number)
- Payment and billing information
- Service usage data (e.g., preferences, interactions, logs)
- Technical data (e.g., IP address, browser, cookies)
We will only collect data that is strictly necessary for the purposes described in this Policy.
3. Purposes of Data Processing
We process your personal data for the following purposes:
- To provide and improve our services
- To deliver our services to you
- To manage payments and billing
- To respond to inquiries and customer support requests
- To comply with legal obligations
- To send you marketing communications (only with your explicit consent)
We are guided by the following principles when processing data:
- We will only collect data for specific and specified purposes;
- We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
- We will collect and use your personal information only if we have sensible business reasons for doing so, such as making available to you our services and products;
- We will not use your data for purposes other than those for which it was collected, accepted as stated within our policy, or with your prior consent;
- We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;
- We will apply high technical standards to make our processing of data secure;
- Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose or as required by law.
4. Legal Basis for Processing
In accordance with Law No. 21.719, we will only process your personal data when we have a valid legal basis, including:
- Explicit informed consent (freely given, specific, and unambiguous)
- Compliance with legal obligations
- Performance of a contract or provision of services you requested
5. How We Obtain Consent
We will always request your consent through clear, affirmative actions (e.g., checking a box, clicking “I Agree,” or signing electronically, or completing a form). You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
6. Data Retention
We will keep your personal data only for as long as necessary to fulfill the purposes described above, or as required by applicable laws. Once no longer needed, your data will be securely deleted or anonymized.
7. Storage:
We have in place appropriate technical and organizational measures to ensure the security, confidentiality, integrity and availability of personal data we control. We may store or process your data on cloud based platforms or service providers whose servers are based outside of Chile. We will only use such third party service providers where we are confident that appropriate safeguards are in place to ensure that any personal data is subject to an equivalent level of security and protection as required under Chilean Data Protection Legislation.
We will only keep your personal data for as long as is necessary to meet the requirements for which it was collected. This will vary depending on the nature of the requirements and the processing.
8. Data Sharing and Transfers
We do not sell or transfer your personal data. We may share it only with:
- Service providers that help us operate our website and deliver services
- Public authorities when legally required
If data is transferred outside of Chile, we will ensure appropriate safeguards in accordance with Law No. 21.719.
9. Your Rights
Under Chilean law, you have the following rights regarding your personal data:
- Right of access
- Right to rectification
- Right to erasure (“derecho al olvido”)
- Right to object to processing
- Right to withdraw consent at any time
To exercise these rights, please contact us at contact@danielguim.com.
10. Security
We implement reasonable technical, organizational, and administrative measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
11. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience. You will be asked for consent before cookies (other than those strictly necessary) are stored on your device.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “last updated” date. If the changes are significant, we will request your renewed consent when necessary.
13. Contact
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
www.danielguim.com
Email: contact@danielguim.com
Address: Avenida Irarrázaval 5350, Santiago, Chile